One of the driving forces behind this momentum is the return on investment (ROI) that enterprises are realizing, due to the lower cost of ownership involved in operating converged networks. Specific benefits can include increased employee mobility and productivity via VoIP-enabled applications and reduced annual telecommunications charges through employee home-office VPNs.
ROI is particularly obvious in facilities management, with the cost and time saved by having a mobile telephony solution (enabling seamless telephony moves, adds, and changes, for example).
IP telephony just makes sense, in terms of both economics and infrastructure requirements. More and more businesses are installing VoIP systems, and the technology will continue to grow in popularity as it makes its way to into our business infrastructure.
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